Hotel Victoria Merida

Amazing place with great wi-fi, friendly staff, and a lovely restaurant. I remember how the staff helped me with my heavy baggage during my first stay. I'm definitely coming back for Christmas!

This was an enjoyable stay, reasonable prices. The room was impeccably clean, had extremely comfy and included tea/coffee making equipment and fridges. The location was magnificent, close to Monument to the Fatherland. It was a secure area, a comfortable base for me...

The staff - some of them were not so helpful.

all in all everything was very good, had a really really nice stay for business trip. loved the way our well-equipped junior suite with very comfortable bed was.

The location is perfect, close to downtown and restaurants. The Wi-Fi is slow and unreliable.

We spent 5 nights in queen room with whirlpool. The atmosphere created was quiet. Besides, the location was marvellous for our stay, within 15 minutes' walk of Paseo Montejo. Furthermore, very close to downtown.

I was given amazing and wonderful room with very comfortable bed and all the necessary comforts, for instance. Coffee & tea making machines and a refrigerator worked well.

Time spent here was good! Everything was super clean accommodations, friendly staff consistently were pretty good, and the restaurant offered delicious meals at reasonable prices!

Breakfast fruit variety and presentation impressed, creating a fresh start each day.

Room comfort left a lot to be desired-basic decor with insufficient bedding. Had an outdated TV that lacked streaming options. The bathroom was cramped, and the toilet placement was awkward. Free parking was misleading, as the hotel didn't have enough space, forcing everyone else to fend for themselves outside.

This hotel has a prime location near el Centro, easily walkable to many attractions. The room was impeccably clean, with daily maid service that kept everything tidy. I loved the strong water pressure in the shower. The air conditioning worked wonderfully, keeping the room cool during the hot days. Wi-Fi was stable throughout my stay, easy to stay connected. The restaurant offered reasonably priced meals with a variety of options, a significant plus. Staff members were eager to help. The breakfast service lacked attentiveness. It seemed like servers were often distracted by their phones, which slowed things down. The breakfast area was uncomfortably warm due to limited air conditioning. While I had a great stay, a bit more focus on service quality during meals would elevate the experience.

perfect base for exploring merida's beautiful parks and landmarks

The hotel is in a prime spot just a few steps away from the excellent monument to the fatherland. It offers a comfortable bed and solid wifi to recharge after a long day out in the city.

Clean and cozy rooms with great air conditioning. Enjoyed my stay-stable wifi and close to everything with affordable dining nearby.

Strongly recommend for a stopover

Comfortable room, clean room with automatic hot water in the shower and stable Wi-Fi throughout, making it perfect for relaxation after a day of exploring nearby attractions.

Nothing to complain about at all.

The room was cozy with comfy beds, but the bathrooms were less impressive than shown online. I would definitely return!

Great location and excellent service!

I really enjoyed my stay, mainly due to the prime location close to el Centro and the really good service from the staff. The rooms were immaculate and offered great air conditioning. While the dining area could use a bit more air conditioning, everything else was spot on, including the stability of the Wi-Fi. And quick access to a McDonald's right next door was a nice convenience.

Victoria is conveniently located on Paseo Montejo, within walking distance to various dining options and easily accessible to the historic center. The room wassuper clean and cozy, with good Wi-Fi and effective air conditioning. The staff was attentive and provided prompt responses to my requests, which enhanced my overall experience during the work trip.